Who would study psychology unless they had some issues?!-Chapter 672 - 602: Failure and Remedies

At this moment, Captain Li’s words present two possibilities.

One is a problem on the reality level, involving many factors, which Nan Zhubin is currently unable to do anything about.

It is also inconvenient to talk much about this aspect.

The other is a psychological aspect, which is something Nan Zhubin can try to manage during this psychological intervention.

Of course, regarding the problems on the reality level, Nan Zhubin can also attempt to verify with the person in charge after the intervention; even through conversations with the visitor, a part of it can be understood.

For now, Nan Zhubin tries to limit his work to the psychological level of the visitor—at least during this psychological intervention.

After some thought, Nan Zhubin begins by [interpreting] the visitor’s previous statement:

"So, in your view, there exists a ’they’, a group within upper departments or parallel departments who do not understand the actual situation. This group has delayed the progress of your resource allocation, and their actions are the core reason for many difficulties at present. Is my understanding correct?"

The visitor nods vigorously: "Yes!"

Nan Zhubin continues, "And from what you narrated, their issues have already caused a serious consequence, severely disrupting your rescue operations—like the supplies that were delayed by three days that time."

Nan Zhubin looks into the visitor’s eyes, "Can I understand it this way?"

The visitor lowers the zipper of the jacket on his chest a bit, picks up the mineral water bottle in front of him, as if wanting to extinguish some inner anger with it.

After taking a big gulp, he nods forcefully, "Yes."

Nan Zhubin nods.

Through the previous statement of "using hypnosis to let Captain Li have a good sleep," Nan Zhubin can now bypass part of the visitor’s defenses, allowing the other party to sit steadily opposite and receive his intervention.

But wanting to further use techniques is still not quite enough.

So, Nan Zhubin continues to provide [Support] to the visitor and engages in a certain degree of [self-exposure]: "Encountering colleagues who are dragging their feet in work is indeed frustrating. I’ve encountered similar situations. To deal with such a complex situation, we need a very clear mind."

Saying this, Nan Zhubin opens the file folder in front of him and places a piece of A4 paper over the documents.

"Whether to continue our conversation this time or submit evidence upwards as you mentioned needs more details. So—"

Nan Zhubin looks into the visitor’s eyes, "If possible, could you help me sort through the situation we are facing once more? Maybe we can find a more effective strategy to cope."

This expression seems to hit the visitor’s soft spot.

The visitor nods slightly, taking a deep breath, "How should we sort it?"

Nan Zhubin says, "Let’s start with the evidence you are most certain about. You claim that ’they’ are intentionally withholding your supplies. For this, what is the strongest and most direct evidence you have in hand?"

The visitor answers quickly.

He responds without hesitation, as if he’s repeated it in his mind countless times: "What else is there? The application submitted a few days ago always shows ’under review’, they keep dragging it on and on! I called to ask, but they always prevaricate and never give me a definite progress update!"

"And the supplies I just mentioned, approved only three days later, how long was the delay? Under planned circumstances, how could normal resource dispatch take so much time?!"

The visitor speaks not only fast but also very fluently.

However, what he’s saying is no different from the statement he made earlier.

Nan Zhubin finally asks a key question to confirm the content of the visitor’s and the documents’ statement.

"Given this situation, do you have any corresponding measures to change it?"

The visitor responds quickly to this question as well. He first sighs heavily: "These things... can’t be overthought. I can’t make too big a fuss right now; otherwise, it might cause the entire work to come to a standstill for a while, and the losses will be even more immeasurable. Teacher Nan, do you understand?"

"So all I can do is respond and urge during every free moment at work. Whatever meeting there is, I always bring this issue up, and basically, I end up arguing with people every time."

"It may not be very useful, but at least I have to get my situation and attitude across, otherwise, no one would take it seriously."

At this point, the visitor seems to add something unwillingly: "For each approved batch of supplies, I repeatedly verify it. Checklist against supplies, from quantity, model, to expiration date—I have my subordinates go through it once, and I check it again myself."

The visitor suddenly lets out a deep sigh: "I don’t even know if this is a good thing or a bad thing. Although they delayed, they didn’t skimp on the goods—which is a good thing, otherwise, more people would be harmed."

"But since they didn’t skimp on the goods, I can’t catch them in the act, and I just have to keep enduring their delays... sigh!"

The visitor looks conflicted, letting out a heavy sigh.

Nan Zhubin understood.

Problem verified.

...

When selecting documents, Nan Zhubin was very selective.

He couldn’t just rush over to conduct psychological intervention without knowing almost nothing about the visitor.

This would be irresponsible to the visitor, as well as to the intervention itself.

The reason for choosing Captain Li in front of him as the intervention target was because Nan Zhubin had already learned about the basic work processes of disaster relief through various channels since he knew in Beidu that he would be going on a business trip.