Capítulo 921: Chapter 731: [Role Boundaries] (2)

Mo Kai hesitated for a moment this time: “My dad says in situations like this, we shouldn’t expect the company to back down. It’s hard for us to help the visitor by ‘bringing up issues.’ Unless we directly confront the company, or even bring it down to a certain extent, causing significant losses under its current strategy, only then will they realize.”

“Or, if I’m really willing, my dad says he can create a new company for me to absorb the fired employees, which would be considered helping the visitors as well. Besides, he has quite a few friends in the internet business—it’s the future trend, and everyone lacks experienced talent.”

Chonghui shook his head repeatedly the second time he heard this suggestion.

“No need, no need…”

Shouldn’t be surprised that father and son have similar thought patterns to such an extent.

But then Chonghui was stunned because he realized he seemed to be the only one trying to persuade Mo Kai.

The senior master among the three present slowly turned his neck, looking in Nan Zhubin’s direction.

Nan Zhubin’s expression was contemplative.

“What are you thinking?!” Chonghui was somewhat frantic.

Even though Nan Zhubin said nothing, Chonghui felt he could vaguely see some terrifying images through Zhubin’s skull.

To help the visitors by bringing down a thousand-employee company—a plan like this just seems too radical, right?

Especially—facing the radical intervention plan, the person before him has a history of such actions!

Nan Zhubin was called back to his senses by Chonghui and blinked: “What are you worried about? I was just thinking—”

He looked at Mo Kai: “Isn’t your dad friends with Boss Wang? Could he really bear to go this far?”

Mo Kai shrugged: “Business is business… Besides, my dad was actually a bit happy because it’s the first time I’ve called him about this kind of thing.”

Nan Zhubin chuckled softly.

Chonghui squinted at Nan Zhubin: “Is that really all you were thinking?”

Nan Zhubin blinked: “Yes.”

“But…”

Mo Kai hesitated a bit: “My dad also warned me if I plan to go ahead with this, I need to think it through. We might end up helping fewer people than we harm.”

“For example, the company’s layoff plan is due to a strategic move for IPO. But if we use overly aggressive means to fight for the visitor’s rights, causing damage to the company’s interests… then the company might really need to cut salaries and lay off for survival, harming more other employees.”

Mo Kai’s expression was conflicted: “This, in turn, creates a large group of potential visitors.”

This concern let Chonghui breathe a long sigh of relief, nodding repeatedly. That’s right, that’s right.

That’s how thoroughly an issue should be considered.

Radical consultation plans can trigger chain reactions, not only being harmful to the consultant but potentially affecting other areas too.

Yet Chonghui was curious: “Didn’t your dad say he could get you a company to take in employees?”

Mo Kai replied matter-of-factly: “That’s not charity. Not all employees can be absorbed; there will always be those who slip through the cracks.”

After answering this, Mo Kai looked at Nan Zhubin.

Nan Zhubin noticed the assistant’s eyes seemed off, caring about other things now.

“Do you have other issues on your mind?”

Upon hearing Nan Zhubin’s question, the burdened Mo Kai felt relieved: “Yes… Senior brother, I was just thinking, what should we do if we encounter situations like this in the future?”

“I mean… if we want to help the visitors, we have to oppose the company, but this may hurt more people; yet if we don’t help the visitors and side with the company, are we ignoring the injustice the visitors suffer?”

Mo Kai’s brows furrowed like a knot, his eyes seemingly covered by a haze.

Yet for Nan Zhubin, this issue was quite easy to resolve.

Nan Zhubin said: “I see, you’re now experiencing ‘role confusion.'”

Mo Kai was stunned.

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Nan Zhubin asked: “Look, you say if you help the visitors, the company will be harmed, potentially hurting more people—correct?”

Mo Kai nodded.

“Okay, then let me ask you—who should be considering this problem?”

Mo Kai paused again, opening his mouth, but his thoughts blocked the words from coming out.

After repeatedly hesitating, he finally said: “The… company’s manager?”

Nan Zhubin nodded: “Yes, but are you in that ‘role’?”

The haze in Mo Kai’s eyes dissipated slightly, revealing some clarity again: “…No?”

“Correct, you are not.” Nan Zhubin smiled and said, “That’s the common language trap used by most moral imposers. They try to make you ’empathize,’ to stand in their position, using their thinking mode, to think about the answers—which, of course, would be in their favor, the answer they want you to arrive at.”

“But why should we involve ourselves in these matters?”

Nan Zhubin placed his hand on his chest: “For example, if you’re a security guard, the property management demands you don’t let delivery people inside. But your job thus causes inconvenience to residents, making it difficult for them to eat.”

“Now the residents collectively express to you, as a security guard—either let delivery people come in and don’t manage them, or deliver their food inside so they can eat properly—would you agree?”

Mo Kai replied logically: “Certainly not. They can either walk a few more steps themselves to pick up the delivery or contact the property management to change the rules to allow delivery people inside. Why make things difficult for me?”

Although Mo Kai had never worked as a security guard, he was insightful enough to spot the issue.

Nan Zhubin added: “Actually, the security guard could also be given a raise, receiving an appropriate delivery fee for each order… but that’s a different matter altogether.”

“Back to the topic.” Nan Zhubin continued, “So the principle we’re facing now is the same—our role is ‘consultant,’ and our job is to help the visitor. If we cause so-called ‘troubles’ while helping visitors, aren’t they supposed to think about resolving these troubles?”

Nan Zhubin said seriously: “Don’t foolishly take on others’ ‘roles.’ Beyond causing a dual loss to your own interests and mental effort, you won’t gain anything else.”

Chonghui listened with wide eyes, feeling Nan Zhubin might be saying something dangerous.

But before Chonghui could stop Nan Zhubin, he continued: “Of course, the primary job of us ‘consultants’ doesn’t include the option of ‘opposing companies’; our real job scope is merely to help the visitors adjust themselves.”

“You were caught in a dilemma between ‘helping visitors oppose the company’ and ‘helping the company suppress employees,’ which is being trapped by external expansion of your ‘role.'”

Nan Zhubin once more pressed his hand to his heart: “We need to remember our ‘role boundaries,’ as consultants just limit the works in the consultation room, got it… Hey, senior brother, what’s wrong?”

Chonghui withdrew his hand that he had reached out: “Nothing, I think what you said is good.”

That’s more like it—a consultant should focus on consultation, keeping matters within the consultation room.

Consultancy ethics have reached their current version and definitive form for good reasons.

“But…” Nan Zhubin continued.

Chonghui couldn’t help but feel a bit anxious again.

“Were you thinking we’d just do nothing next, only provide consultation?” Nan Zhubin asked Mo Kai.

Mo Kai blinked and nodded: “Yeah… isn’t that what you meant just now, senior brother?”

Nan Zhubin shook his head: “Now you’ve fallen into my language trap again, your ‘role boundaries’ have been restrained by me.”

“Let me ask you… are we merely ‘consultants’ now?”

Mo Kai opened his mouth: “No… are we?”

Nan Zhubin shook his head: “We’re currently also EAP project specialists. The company has involved us in unmentioned ambiguous parts of the contract, having us jointly bear the responsibility for unreasonable layoffs—doesn’t this damage our interests, shouldn’t we do something?”

Chonghui felt like he was on a roller coaster, feeling Nan Zhubin was getting radical again.

But this time, he didn’t reach out to stop Nan Zhubin because he felt what Zhubin said made sense.

Tongping Software Company’s actions were indeed unscrupulous.

Mo Kai’s eyes were completely clear: “So we… go help visitors fight against the company together?”

The topic circled back.

Nan Zhubin sighed.